Privacy Policy
Public Privacy Policy on the Management of Personal Information
Cairns First Aid Training Services
Cairns First Aid Training Services adheres to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).Cairns First Aid Training Services endeavours to manage personal information in an open and transparent manner. This policy is provided in accordance with Australian Privacy Principle 1.
What kinds of personal information does Cairns First Aid Training Services collect and hold?
As part of Cairns First Aid Training's services and activities, a range of personal information may be collected and held, including:
For course participants: names, address, contact details, and training and assessment records. Where relevant to the provision of training, Cairns First Aid Training Services may also collect other personal information such as your employment details, or medical details (such as a special need relevant to your participation in courses).
How does Cairns First Aid Training Services collect and hold personal information?
Cairns First Aid Training Services will endeavour to notify you of the collection of your personal information, before, at, or as soon as practicable after collection occurs. Generally, Cairns First Aid Training Services endeavours to collect information from the individual it relates to. However, there may circumstances where personal information is collected from third parties, for example, if you are undertaking training in connection with your employment, your employer may provide Cairns First Aid Training Services with personal information about you to organise and facilitate your training;
Cairns First Aid Training Services may hold the personal information:
by keeping hard copies, both original and copies; or
by entering and maintaining the information on a computer database.
Cairns First Aid Training Services appreciates the importance of keeping your data secure and preventing misuse, interference, loss, unauthorised access modification and disclosure. Cairns First Aid Training Services will keep this data secure by restricting access to both hard and soft copies of your personal information.
What are the purposes for which Cairns First Aid Training Services collects, holds, uses and discloses personal information?
Cairns First Aid Training Services collects, holds, uses and discloses personal information in order to provide its services.
If you undertake training with Cairns First Aid Training Services, you will normally be reminded when your current certificate is due to expire and may also be provided with information on other courses with Cairns First Aid Training Services.
If you do not wish to receive certificate expiry reminders or information; have privacy concerns; or would like to verify personal information please contact Cairns First Aid Training Services on 07 4053-2249.
How can I access my personal information that is held by Cairns First Aid Training Services or seek the correction of such information?
You can access your personal information or seek correction by contacting Cairns First Aid Training Services on 07 4053-2249. To ensure the security of personal information, we may require confirmation of your identity prior to providing access (eg a certified copy of a drivers licence or birth certificate).
Cairns First Aid Training Services will process your request within a reasonable period. There are some exceptions to your right to access personal information, such as a situation where when an order of a court or tribunal prevents it. If your request is refused, Cairns First Aid Training Services will write to you providing reasons and notifying you of the availability of complaint mechanisms (see below).
I think my privacy has been interfered with. How can I make a complaint and how will Cairns First Aid Training Services deal with the complaint?
If you are concerned about how Cairns First Aid Training Services has handled your personal information, please contact Cairns First Aid Training Services on 07 4053-2249 for details of the complaints procedure.
Is Cairns First Aid Training Services likely to disclose any of my personal information to overseas recipients? If so, which countries are the recipients most likely to be in?
Cairns First Aid Training Services will not disclose any of your personal information to overseas recipients.
If you have any further questions, please contact Cairns First Aid Training Services:
By post to
Cairns First Aid Training Services
PO Box 28
Manunda
Cairns QLD 4870
By telephone on
07 4053-2249
By email
gary@cairnsfirstaidtraining.com.au
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