Terms & Conditions

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Terms & Conditions

Terms of Use

In this policy, “us”, “we”, or “our” means Cairns First Aid Training Services, operators of this website.

These terms of use govern your use of and access to this website.

We may change part or all of the Terms at any time. The most current Terms will always be posted on the website. Your subsequent or continued use of this website will constitute your acceptance of any changes made to these terms. If you object to any of the terms in this document, or to any changes made to them, your only remedy is to immediately cease use of and access to this website.

These terms were last updated on 8 Oct 2014.

Purchasing Online


Purchasing products or services on this website is restricted to individuals 18 years of age or older. Individuals below the age of 18 may have purchases made on their behalf by a parent or guardian.

Should we suffer any loss or damage as a result of a transaction entered into by a minor, we reserve the right to seek compensation for such losses from the parents or guardians of the minor who caused the order to be placed.


All products and services listed on this website are described to the best of our abilities and using the information available to us at the time. Care is taken to ensure that this information is correct, but we cannot eliminate the possibility of:

  • Human error in entry of information
  • Incorrect information provided to us by suppliers or distributors
  • Failure of suppliers or distributors to supply updated information to us

We reserve the right to change any information including but not limited to pricing, specifications, descriptions, or product names without notice.


All orders on this website must be pre-paid before fulfilment. All orders are placed in Australian dollars.

In the case that you pay for an order with your credit card, we do not store your credit card number on our servers, however it may be retained by our payment gateway provider in circumstances where this is required.

In the case of offline payment, we will contact you to arrange payment. This process must be completed before your order can be fulfilled.

In cases where your payment for an order fails for reasons including but not limited to insufficient card credit, or cheque dishonour, we do not warrant that your order will be held until an alternate payment method is available or the original payment method made to function.


Prices are displayed to Australian visitors of this website (unless otherwise marked) including GST if applicable to the product, and in Australian Dollars.


Upon completion of your order, we will supply a Tax Invoice to you in the form of an email. Please ensure that the email address you have provided us is correct.


You acknowledge that the security of communications sent by electronic means cannot be guaranteed. You provide information to us via the internet at your own risk. We cannot accept responsibility for misuse or loss of, or unauthorised access to, your personal information where the security of information is not wholly within our control.


Under no circumstances will we be liable for any direct, indirect, incidental, consequential or other damages resulting from the purchase, delivery, use, or return of any product or service purchased from this website beyond the value of the item purchased, including but not limited to loss of profits or interruption to business.

General Terms


These terms shall be construed in accordance with and governed by the laws of Victoria, Australia. You consent to the exclusive jurisdiction of the courts in Victoria to determine any matter or dispute which arises under these terms.


While we make every reasonable effort to ensure that the website is available and fully operational at all times, we do not make any representation or warranty that your access will be uninterrupted or error free. Your access to this website may be suspended without notice in the case of system failure, maintenance or repair or any reason beyond our control.

We reserve the right to change or discontinue any feature or service on the site at any time without notice.

We reserve the right to terminate your access to this website and prevent further access without warning or notice in response to breaches of this policy by yourself, breaches of any applicable laws, or suspicious activity.


You must not use, or attempt to use this website:

  • in breach of any applicable laws of the State of Victoria, Commonwealth of Australia, or local laws in your jurisdiction
  • to impersonate any person or entity
  • to solicit money, passwords, personal information or other property from any person or entity
  • to harm, abuse, harass, threaten, stalk, intimidate or offend any person or entity
  • to publish or facilitate publication of personal information of a third party without their consent
  • to publish or facilitate publication of material for which you do not have ownership, title, or consent from the owner or title holder to do so
  • to publish or facilitate publication of pornographic or offensive material
  • to publish or facilitate publication of material including viruses or other computer code, files, or programs designed to interrupt or damage the functionality of computer software or hardware
  • to publish or facilitate publication of advertising material for yourself or any other party without our express consent to do so

Breaching of these rules of conduct may result in termination of your access to this website and prevention of further access without warning or notice.


Please review our Privacy Policy, which also governs your visit to this website, to understand our practices.


Except where expressly provided to the contrary by these terms, you do not have any right, title or interest in or to any proprietary rights relating to the website.

This website may contain material that is protected by copyright, trade mark, and other laws. Except where expressly provided to the contrary, you may only reproduce and distribute the material on the website for your own personal, non-commercial use. Material published on or sourced from this website must not be used, stored, reproduced, published, altered or transmitted in any form or by any means in whole or in part without our prior written consent, with the following exceptions:

  • Where such use, reproduction, etc, constitutes Fair Use under the Copyright Act
  • Where such use, reproduction, etc, is undertaken by normal processes on your computer only (such as your web browser's cache).


Certain areas of this website may contain links to external websites. These external websites do not form part of this website and are not within our control. We do not accept any responsibility for the contents of any third party website.

Certain areas of this website may display third party advertising. Our display of this advertising should not be construed in any way as an endorsement or recommendation of the advertising network, advertiser, or their products or services.

Certain areas of this website may provide the ability to contact third parties. If you contact any third party as a consequence of visiting this website, we do not accept any responsibility for any communications or activity (including but not limited to business transactions) between yourself and the third party.


Your use of this website is undertaken at your own risk.

To the extent permitted under the Trade Practices Act 1974 and other relevant legislation, this website and all information, content, materials, products and services included or otherwise made available are provided on an ‘as is’ basis, unless otherwise specified. We make no representations or warranties of any kind, express or implied, as to the accuracy of information on this website.

By continued use of this website, you agree that we will not be held liable for any damages of any kind arising from the use of this website or from any information, content, materials, products or services therein, unless otherwise specified in writing.

In the case of goods or services supplied or offered via this website, our liability will be limited to the amount paid by yourself (excluding any shipping and/or handling charges) for those goods and services.


Nic Jayne

Hi Gary, I really enjoyed your course last week. By far the best first aid training I have ever done. Loved that you used real life examples - no one has ever done that in the other first aid courses I have previously attended and therefore when I was faced with a real cardiac arrest I really wasn't prepared for what would happen. Whereas if I had been taught by you I would have know what to expect a bit more. Keep up with the jokes and I will be recommending you to everyone! Also - you should add 'reviews' to your facebook page so people can give you 5 stars (don't ask me how)!

Darren Smith

Hello everybody.

I recently did the first aid course including CPR on the 18/11/13 and highly recommend everybody to do it especially this one with Gary. I have done a few now with different trainers and Gary is by far the best.

Paul Chiffer

Hi, Gary. I've attended many courses over the years with Red Cross, First Response, Queensland Ambulance Service and St John First Aid, and your course has been the most useful, informative and enjoyable of them all. Thank you. 

Terry Bigeni

I attended your First Aid Refresher on 13/06/14, and must admit it was a fun session, yet very educational. I love the way you keep things simple - so that we are not overwhelmed by it all, but we are able to remember all the important stuff. And ..... don't worry about your bad jokes - they lighten the atmosphere!

Doretta Meyer, Tablelands Regional Council

Thank you very much for the brilliant training over the last couple of days. You made the first aid training fun with your outgoing personality. With your witty humour you managed to get people to listen and kept every bodies interest going over the entire 2 day period. I have been telling my work colleagues how much I have been enjoying your course and will keep on recommending you to everybody who wants to know.

Dan Aylott

Hi Gary just a quick note to say thank you for the First Aid course you held Saturday of last weekend. By far it was the best and most interesting First Aid course I have ever been on, and I have done my certificate 3 or 4 times. The knowledge passed on and the reasons behind it were invaluable. I now feel so much more confident than I have in the past. So once again Thank You. 

Tim Reilly

We had a bloke have a heart attack at work. He was sitting on the duck board and keeled over, I was given a real easy time by the investigators because i did everyhting by the book, and i was able to explain what every one was supposed to do and why. In the refresher i did with you in august or september you explained everything very well and in detail that i have never herd before, so THANKS.

Leah Thorne

Hi Gary, I'm glad I chose Cairns First Aid for CPR training. It was the best First Aid training I've received. Information about the body's systems help me understand the why's and how's of what we do as first aiders. Great presentation Gary


 Just thought I would let you know that the wealth of knowledge I absorbed from your class paid off today as I put some of those skills to use. A lady fell backwards hitting her head on the tarmac whilst climbing into her car. Ambulance was called, I provided first aid assistance to make sure she was ok till the ambulance arrived and all was ok. Feels good helping people and couldnt understand how 7 or 8 people walked by like nothing was happening. Keep up the good work.


Hey Gary, I just wanted to extend my most sincere gratitude for all the energy you put into the Apply First aid course. You are a most dynamic and engaging teacher and I really enjoyed learning from you. Thank you for sharing your wisdom in such an accessible manner. It is a truly honourable service.


Hi Gary, Thanks for the wonderful course, it was both interesting and fun and you are a very good instructor! I feel much better knowing I could actually help (or know what to do) in a situation now! Thanks again.

Amy (+ Kylie)

Hi Gary. I just wanted to say on behalf of myself and kylie, Thank you very much for a very informative and enjoyable day, We both came away feeling confident and refreshed and look forward to courses with yourself in the future. Thanks.

Norma Dillon

Hi Gary, I would just like to say thank you for the last 2 days You are fantastic at your job.. I'm so glad I chose your company for my training.. Thanks again.

Melanie Boon

Last month I saved a man's life thanks to your wonderful training! He was bitten by a brown snake across the road from my work - I kept calm and so did he as I did the compression bandage. The ambulance arrived quickly and he was transported to mossman hospital. His heart stopped twice and he was given lots of anti venom he recovered fully and thanked me for saving his life. Now I'm thanking you you are professional and thorough in your training and it has helped me to help others.

Graham (Buzzy) Burridge Branch Manager PCYC

Thanks Gary, feedback I have had from the staff all agrees, your presentation and style was enjoyed immensely. John commented that he has done numerous 1st aid courses and yours was by the far the best, most practically informative and enjoyable. Just thought you’d like the feedback! Cheers, Buzzy.


thanks for the course yesterday, as I said on my form, it was the best first aid course I have done in my 12 years or so of doing them. Understanding the why of things certainly makes a difference to my learning and I retain things a lot better if I understand that! Many thanks for taking the time to explain things.

Will Stribbling

I just wanted to thank you again for the excellent course you provided. I got a lot out of it and you were a very good teacher. I feel very confident in my First Aid abilities now and if I do need to use my new skills I will do so without hesitation. Thanks very much.

Chris Cunningham, RFDS Queensland Section

Thanks Gary, I did enjoy your training and it was honestly the best first aid course I have been to in over 15 years of doing regular updates. Thanks champ… Chris


Hi Gary,I would like to thank you for today's training, it was relaxed, informative and removed alot of the useless information and replaced it with real world knowledge providing a good learning environment.

Tony Sutton (Anthony)

I would like to thank you so much for your time and knowledge. It was fantastic to attend a course run by such a knowledgeable trainer who is extremely passionate for the subject and his students, ensuring every student fully comprehends the subject matter and passes for certification.

Shawn Brack

Thanks for the fantastic training session Gary. I have done a lot of first aid courses with a lot of different organisations and I have to say that your 'real life' approach is the best I have seen. It was nice to be educated on what to expect in the real world and not just what you read in a text book. Great job mate!!!

Virginia Carr, Mareeba District Flexi Support Association

Gary’s natural ability to deliver the important content in a very digestible way that the average person understands was outstanding! Gary also makes the session interesting with his knowledge and first hand experience in First aid, which kept the group engaged. For myself personally, Gary’s training delivery skills have raised the bar of what I expect from first Aid trainers!

Daina Brampton

By far the best & most useful 1st Aid Course I have done. Great trainer. The penny drops & she finally understands! Thank you.

Kidschoice Bayview

Fantastic training. Would definitely use this company again for myself and my team. Gary made sure we all understood every part of the course before moving on. Thank-you Gary and see you again in a year for CPR!

Peta Randle, Prescare

Thank you. I honestly learnt more from this course than other trainings I've done. You explained it all we'll and simple as well as entertaining.

Rachael Hall

Hi Gary. I just have to say, that out of all the first aid’s trainings I have sat through yours is actually the only one I have learnt something useful from. Now after attending your course, I don’t feel overwhelmed by it all. I found myself telling my mum about what I had learnt on Saturday and recommended that she go do your course...


Hi Gary

I have had several of the inspectors comment to me how much they enjoyed the training yesterday. Comments such as... “Gary is so down to earth” “Gary has a sense of humour” “It was the best first aid training we have had” And the best one ... “Kell, you are onto a winner here with Gary”. So thankyou Gary.  Normally when they return from first aid training each year they whinge about the training  saying how boring it all was. You have made my life easier by making them all happy. THANKYOU!

Graham Sievewright

Sent: Thursday, October 20, 2016 9:59 AM
To: Gary
Subject: Re: First Aid training follow up for the 17th of Oct, 2016
Hi Gary

just to say I found the day training with you was very easy to follow and to understand.

From me sending the first email enquiry to you sending the certificate, I commend the speed, efficiently , and thought that you were very organized and accommodating. 
I will certainly contact you when the renewals are due.
Thanks Gary

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